The problem
Most enquiries arrive outside office hours, and most of those never get a reply. By the time someone answers on Monday the customer has already booked with whoever answered first.
How we approach it
- 01
Trained on your business
The assistant learns your services, your pricing rules and your tone from your own material. It answers like your team would, not like a generic bot.
- 02
Knows when to stop
Escalation triggers hand the conversation to a human the moment it detects a complaint, a negotiation or anything it should not be deciding alone.
- 03
Books, not just chats
It writes into your real calendar and your real CRM, so a conversation ends in an appointment instead of a transcript nobody reads.
Common questions
- Do I need an approved WhatsApp Business account?
- We handle the whole application, including business verification and the display name approval.
- Which languages does it handle?
- Hindi and English out of the box, including the mix of both that people actually type. Other languages on request.
- What if it gets something wrong?
- Every conversation is logged. We review the first weeks with you and tighten the flows. Anything it is unsure about goes to a human instead of guessing.